Privacy Policy

PRIVACY POLICY

Please read and understand our privacy policy. If any issues arise don't hesitate to contact us

This privacy policy sets out how Arthur Schofield & Co. uses and protects any information that you give us when you use this website. Arthur Schofield & Co. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website,  it will only be used in accordance with this privacy statement. Arthur Schofield & Co. may change this policy from time to time by updating the information on this page.

What information we collect and store

We may collect and store the following information that you enter into our forms, surveys, shopping cart and/or other areas of the website:

• Your name;

• Your contact information including your email address;

• Your demographic information such as postcode, preferences and interests; and

• Other information relevant to customer surveys and/or offers.

For the exhaustive list of cookies we collect see the list of cookies we collect in the table below.

What we do with this information

Arthur Schofield & Co. require this information to understand your needs, provide you with better service and for

• Internal record keeping;

• Improving our products and services;

• Promotional emails or correspondence about new products, special offers or other information which we think you may find interesting using the contact information which you have provided;

• Contacting you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us – is this correct? You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy . You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, click the option to indicate that you do not want the information to be used by anybody for direct marketing purposes;

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at support@aschofield.com.au

• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. Where do they do this? What is the box called/where? Can you put a hyperlink to ‘here’ to remove etc.

• You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable (would the company not cover this if someone contacted and requested that information?). If you would like a copy of the information held on you please e-mail us at support@aschofield.com.au

• If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at support@aschofield.com.au. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.